Which type of role involves communication with potential borrowers to collect application information?

The role that primarily involves communication with potential borrowers to collect application information is that of a loan officer. Loan officers are responsible for guiding clients through the mortgage application process, which includes gathering necessary documentation and assessing the financial situation of the borrowers. Their central duty is to establish a relationship with borrowers, understand their needs, and help them complete the loan application accurately.

While loan processors and underwriters do work with applications and contribute to the overall loan approval process, their focus is more on evaluating and processing applications rather than directly communicating with borrowers at the outset. Loan processors often take the information that has been collected by loan officers and ensure that it is processed efficiently, and underwriters assess the risk and make decisions based on the information provided.

Mortgage brokers, on the other hand, act as intermediaries between borrowers and lenders, helping to find the best loan options available in the market, but they are also not primarily responsible for the initial collection of application information. Real estate agents specialize in helping clients buy or sell property, and their responsibilities typically do not include working directly with mortgage applications or borrower information.

Therefore, a loan officer is the one that directly communicates with borrowers to gather application information, which clearly identifies their essential role in the mortgage process.