Which of the following actions is prohibited under the CSPA?

The action of instructing a borrower to ignore material information is prohibited under the Consumer Sales Practices Act (CSPA) because it undermines the transparency and honesty that are required in lending practices. The CSPA aims to protect consumers from unfair, deceptive, or misleading acts related to the sale of goods and services, including financial products like loans. By instructing a borrower to ignore important information, a lender prevents the borrower from making informed decisions, which is a fundamental aspect of consumer protection legislation. This promotes a healthier marketplace where borrowers have all relevant information to understand their financial commitments and rights.

In contrast to ignoring material information, offering technical advice on loans, providing market analysis, and failing to disclose certain fees do not inherently violate the principles of the CSPA, as they can be part of the standard lending process, provided they are conducted transparently and ethically. However, failing to disclose fees can lead to complications in compliance with other regulations but is not explicitly cited as a direct violation under the CSPA like ignoring material information would be.